Author Topic: [Answered] Impossible de télécharger Lumion  (Read 72 times)

BORELL

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[Answered] Impossible de télécharger Lumion
« on: December 09, 2018, 04:19:42 pm »
December 09, 2018, 04:19:42 pm
Bonjour,

Lorsque je tente de télécharger Lumion via un lien fraichement créé je tombe toujours sur la page suivante : https://support.lumion.com/hc/en-us/articles/360003455514-What-does-the-error-message-Your-License-Key-has-expired-mean-

Je n'arrive donc même pas a télécharger le Download Manager. Je dispose d'une licence étudiante (déj  enregistrée). Pouvez-vous m'aider.

Re: Impossible de télécharger Lumion
« Reply #1 on: December 09, 2018, 05:34:48 pm »
December 09, 2018, 05:34:48 pm
Google Translate:

Hello,

When I try to download Lumion via a freshly created link I always fall on the following page: https://support.lumion.com/hc/en-us/articles/360003455514-What-does-the-error-message-Your -license-Key-has-expired-mean-

I can not even download the Download Manager. I have a student license (already registered). Can you help me.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Impossible de télécharger Lumion
« Reply #2 on: December 09, 2018, 05:38:19 pm »
December 09, 2018, 05:38:19 pm
Sorry to hear that, BORELL.

I can see that your Student License Key is invalid but I can't see why.

Student License Keys in France are handled by our reseller, Lumion France.

Please click on the link below to contact them regarding this issue:

Lumion website: Find reseller

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.